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Privacy Policy

Last updated: 09/09/2024 www.artisn-oak.com

 

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.artisan-oak.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

 

1. Information We Collect

-We may collect information about you in a variety of ways. The information we may collect on the Site includes: --Personal Data - Personally identifiable information, such as your name, email address, and other contact details that you voluntarily give to us when you register with the Site, place an order, subscribe to a newsletter, or when you choose to participate in various activities related to the Site, such as online chat and message boards.

-Derivative Data - Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

-Financial Data - Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [name of payment processor], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

-Data From Social Networks - User information from social networking sites, such as [facebook/meta, instagram, linked in, X] including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

-Mobile Device Data - Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

 

2. Use of Your Information - We may use information collected about you via the Site to: - Create and manage your account. - Process your transactions and send you related information, including purchase confirmations and invoices. - Send you technical notices, updates, security alerts, and support and administrative messages. - Respond to your comments, questions, and requests, and provide customer service. - Communicate with you about products, services, surveys, offers, promotions, rewards, and events. - Improve the Site and our services, products, and customer service. - Monitor and analyze usage and trends to improve your experience with the Site. - Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

 

3. Disclosure of Your Information - We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

-By Law or to Protect Rights - If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

-Third-Party Service Providers - We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

-Marketing Communications - With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Affiliates - We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

-Business Partners - We may share your information with our business partners to offer you certain products, services, or promotions.

 

4. Tracking Technologies

-Cookies and Web Beacons - We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

-Website Analytics - We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and re-marketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.

 

5. Security of Your Information - We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Policy for Children - We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as soon as possible.

 

7. Your Rights - Depending on your location, you may have rights related to your personal data, including the right to access, correct, update, or delete your personal information, object to or restrict processing of your personal data, or request portability of your personal data. Please contact us using the contact details provided below to exercise these rights.

 

8. Changes to This Privacy Policy - We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

 

9. Contact Us - If you have questions or comments about this Privacy Policy, please contact us at: Artisan Oak Ltd, 16 Naseby Road, Haselbech, NN6 9LH, info@artisan-oak.com, 01908 952020

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